Terms & Conditions
Last updated: 30 June 2025
These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Zest Global Education (“we”, “us”, or “our”) and the counselling, admissions, visa, and related services we provide. By visiting our website, submitting an inquiry, or engaging our services, you agree to these Terms.
1. About Zest Global Education
Zest Global Education is a study abroad consultancy that assists students with university shortlisting, applications, language test preparation guidance, visa documentation support, education loan guidance, accommodation assistance, and related advisory services.
Our registered head office is located at 8th Floor, Amore Edge, S V Road, Near Khar Masjid and Sahil Hotel, Khar West, Mumbai, Maharashtra 400052, India.
2. Eligibility and Account Responsibility
You must be at least 18 years old, or have consent from a parent or legal guardian, to submit inquiries or use our services on your own behalf.
You agree to provide accurate, current, and complete information when communicating with us or completing any form on our website. You are responsible for maintaining the confidentiality of any credentials or documents you share with us.
3. Nature of Our Services
We provide educational counselling and facilitation services. We do not guarantee admission to any university, scholarship approval, visa issuance, employment outcome, or immigration result.
Final decisions regarding admissions, visas, loans, and enrolment rest solely with universities, embassies, financial institutions, and relevant government authorities. We act as an advisor and coordinator unless otherwise agreed in writing.
Program details, tuition fees, intakes, eligibility criteria, and immigration rules may change without notice. We will use reasonable efforts to provide updated information, but you should verify critical details directly with the relevant institution or authority.
4. Fees and Payments
Some services may be offered free of charge while others may require payment. Applicable fees, scope of service, and refund terms—if any—will be communicated to you before you are asked to make a payment.
Unless expressly stated otherwise, fees paid for counselling or application support are non-refundable once work has commenced. Third-party charges such as university application fees, test registration fees, visa fees, courier charges, and currency conversion costs are payable by you directly or as reimbursed to us where applicable.
5. Your Obligations
You acknowledge that inaccurate or incomplete information may result in application rejection, visa refusal, or cancellation of services without refund.
- Provide truthful academic, financial, and personal information in all applications and forms.
- Submit required documents within agreed timelines.
- Attend counselling sessions, interviews, and appointments as scheduled.
- Review all application materials before submission and notify us promptly of any errors.
- Comply with the laws, visa conditions, and institutional policies of your destination country.
- Refrain from using our services for any unlawful, misleading, or fraudulent purpose.
6. Intellectual Property
All content on this website—including text, graphics, logos, images, layouts, and downloadable materials—is owned by or licensed to Zest Global Education and is protected by applicable intellectual property laws.
You may view and print content for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, or create derivative works from our content without prior written consent.
7. Acceptable Use of the Website
You agree not to misuse the website or interfere with its operation. Prohibited activities include attempting unauthorized access, introducing malware, scraping content at scale, impersonating others, or using the site to transmit spam or unlawful material.
We reserve the right to restrict or terminate access to the website if we reasonably believe you have violated these Terms.
8. Third-Party Links and Services
Our website may contain links to third-party websites, universities, payment gateways, or service providers. We do not control and are not responsible for the content, policies, or practices of third parties.
Your dealings with universities, banks, accommodation providers, test centres, and government agencies are solely between you and those parties.
9. Disclaimers
The website and our advisory services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Information on this website is for general guidance only and does not constitute legal, immigration, financial, or professional advice. You should seek independent advice where appropriate.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Zest Global Education shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, opportunity, or goodwill, arising from your use of the website or our services.
Our total liability for any claim relating to our services shall not exceed the amount of fees paid by you to us for the specific service giving rise to the claim during the six (6) months preceding the event, except where liability cannot be limited under applicable law.
11. Indemnity
You agree to indemnify and hold harmless Zest Global Education, its directors, employees, and representatives from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms, submission of false information, or violation of applicable law.
12. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using our website or services, you also agree to the practices described in that policy.
13. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when the latest revision was published. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
15. Contact Us
If you have questions about these Terms, please contact us at info@zestglobaleducation.com or visit our Contact page to reach any of our offices in Mumbai, Dombivli, or Goa.
This document is provided for general information purposes. For legal advice specific to your situation, please consult a qualified professional. Related policies: Privacy Policy · Terms & Conditions · Contact Us

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